COMMUNICATIONS/MEDIA

The Village of Antioch recognizes good communication as a fundamental obligation of a responsive and transparent government in order to have an engaged and informed community. Through consistent, accurate, and timely communication, the Village of Antioch can increase resident participation in government, enhance community pride, and instill a highlevel of public confidence. 

The Village of Antioch's Communications Department is guided by the following principles that support effective municipal communication:

• Tell Our Own Story
• Be Proactive vs. Reactive
• Use a Centralized Approach
• Promote Open, Two-Way Communication
• Maintain Consistent Messaging
• Build Relationships
• Never Stop Learning

These principles help coordinate and manage the communication activities of Village employees related to official Village business  to ensure accuracy, consistency, and timeliness in relaying information to employees, departments, members of the media, residents and the diverse information needs of the general public.